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Who we are

Who We Are

We're a website design and digital marketing agency delivering significant online growth.

Our capabilities?

Website design that is creative, technical, and iterative for continual improvement.

SAMSUNG CAMERA PICTURES

Matthew - Founder/MD

Matthew has over 25 years experience in digital; covering website design and builds, performance optimisation, digital marketing ( particularly SEM, SMM and SEO).

Matthew began his marketing career in traditional offline brand marketing. With an MBA from Warwick University, Matthew worked in large multinationals including Procter & Gamble, Mattel and WHSmith. But he then turned to focus on digital marketing, working for some of the largest ecommerce businesses in the world Scholastic , Takelegaladvice.com (now Thomson Reuters), Dada (now Team Blue), McAfee (Intel), and The Open University. Matthew began Jam building, optimising and marketing online businesses for clients such Nutricia, Character PLC, Four Winns, Haygain, Unilever, Spontex, and Xerox Lexmark.

Matthew has two particular favourite areas of work; website optimisation (the process of performance analytics, design improvements, and AB testing to drive the conversion of site traffic to purchase) and SEO. At The Open University Matthew increased conversion by over 100% and reduced the key KPI of Cost/Acquisition by 82%. Matthew’s SEO work over 18 months achieved top three rankings for a range of target search terms including ‘degree’, ‘MBA’, and numerous two word terms of ‘[subject] + degree’). As a result, SEO traffic grew from 5% of total traffic to 40%, significantly driving conversion rates and cutting Marketing costs.

Specialisms: Website Optimisation, SEO, SEM, Performance Analytics, Attribution Modeling, AI.

Naju - Chief Technology Officer

Naju is our lead coder, fully skilled in PHP and SQL, and capable of building sites and Content Management Systems of almost any complexity from the ground up.

Specialisms: CakePHP, CodeIgniter, Laravel, MySQL, jQuery.

Esther - Content Director

Esther is our Content Director, a key player for developing the website’s UX and SEO performance.

An author of original online content for the BBC, ITV, Channel 4, E4, and Channel 5; and with writing credits including Children in Need and Comic Relief.

Specialisms: Content, UX, CRO.

Siva - IT Director

Siva is our IT Director, working across a range of coding languages and web build projects including comparison platforms and complex e-commerce sites.

Specialisms: SQL, various CMS platforms.

Anne - Account Director

Anne manages the account relationships on a day to day basis, from receiving and developing briefs, to planning work and timings, through to handover and billing.

Anne’s experience includes large businesses such as Nationwide and Smith & Nephew.

Specialisms: Account Management.

office

What we do

We deliver ‘step change’ revenue growth for our clients.

We deliver this by focussing on excellent user experience (UX), continual testing of design and marketing, innovation, and a determination that we will not stop until we have achieved step change growth.

And it shows in our deliveries, including +60% sales growth for McAfee (Intel), +300% sales growth for Lexmark and +95% for Propress.

Our philosophies:

01.

Iterative Test and Learn

We are constantly innovating, testing, and data analysing; to drive the very highest UX and revenue growth.

02.

Full digital channel marketing and website development/optimisation capability

Our staff are fully trained across the full range of digital channels: SEM, SMM, Email, Affiliate, SEO, Ambassador, Display, Ad Networks, ePR, and eCRM. And fully trained and experienced across the various elements of website optimisation: Content Optimisation, Keyword Research, Mobile Optimisation, Site Speed Optimisation, Page Analytics, UX, CRO, and Technical SEO.

03.

Full stack coders for all web design requirements

We have website coders covering PHP, Python, Javascript, SQL and more; and capable of building any website, from a simple brochure site all the way up to Apps, AI and high level interactive platforms. Nothing is too large or small for our team, with past clients including Lexmark, McAfee and Unilever.

04.

Commercially focussed

Our days are 80% data analysis. Measuring, analysing performance data and new test data to understand the best design, functionality and campaign to maximise digital performance.

Approach

We’re changing the way people think of UI/UX creation.

You could say (and a lot of people do) that we are UX obsessed. We continually test and learn our designs. We constantly research and find new ways to engage and deliver incremental digital performance.

That’s why our clients stay with us for several years, enjoying year on year revenue and ROI growth.

Statistics

Website design work by numbers.

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websites developed

From low cost brochure sites, to e-commerce and comparison platforms.

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digital campaigns completed

Social Media campaigns, Google Ads/SEM, Display Networks, SEO, CRM, Email, ePR and Affiliate Marketing.

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awards for digital innovation

We’re not in it for the awards but we still appreciate the recognition.

Average revenue growth from our work
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Testimonials

What people say about us.

“Matt has an exemplary understanding of digital, both in terms of the strategy and the tools needed to drive a businesses growth but also the execution.”

– Harry Walker,
Industry Head Retail & CPG, Google UK

“The service was great – particularly in terms of hitting the ground running, having the marketing skills to do the job effectively, but importantly for us, the weight and communication skills to keep things rolling and move them through efficiently until we could put our own permanent people in.”

– Alistair Stewart
Sales Manager, Nutricia UK

“Matthew had all the necessary skills and experience and could hit the ground running from Day 1. “

– Fiona Spencer
Managing Director, International Division, Spontex

Alessandro

“If you’re looking for a top-notch agency that delivers outstanding results with a personal touch, look no further than Jam Communications. Matthew Brown and his team are truly the best in the business. “

– Alessandro Sordi
Co-founder and CEO, Nana Bianca

Statistics

The ultimate measure of us is our revenue growths...

Some stats?

Propress

+95% growth in revenue for Propress Australia from FY21 to FY22. CPA reduction of 32% and +30% revenue growth from FY22 to FY23. +63% growth in revenue for Propress UK from FY21 to FY22, and CPA reduced by -41%.

McAfee

+60% growth in revenue for the EMEA region for McAfee/Intel, 100% growth in the conversion rate from CRO, and SEO work delivering ranking #3 for ‘antivirus software’ and #1 for ‘virus protection’.

Character

50% increase in organic traffic to the Character website, and a 20% uplift in conversion rate to purchase.

Haygain

+200% growth in sales for Haygain, and doubling of purchase conversion rate.

Lexmark

+300% sales uplift from new ecommerce website launch for Lexmark.

Some of our clients...

Engineering

L&J Engineering

Crayford Engineering

Peak Aluminium

Cenplas

Impleo

Technology

Intel UK

Lexmark UK

ITIS PLC

Navtrak

Inkline

Health

Mac Caring

Shepton Vets

Simply Stairlifts

Check Your Drinks

Travel

Algarve Uncovered

Hotel LaResse

Comparison

Take Legal Advice

Procure Law

Priceatrade

Miscellaneous

Metametrics

Acorns Nurseries

Language Studio

European Placements

Inside Divorce

Deborah Dooley

Showsec

2C Design

See how we can
grow your digital business.