Website Design

Our Mission?

To deliver website experiences.
that excite, engage, and
maximise revenue performance.

The website development process:

We build the full range of websites, from simple brochure sites all the way up to complex online portals, e-commerce stores and platforms. Each site is built with a fully-operational content management system (CMS) so you can easily take over the management of the content after the build is completed.

All of our websites are optimised for all devices, resolutions and browsers; and optimised for load speed.


Briefing session

The brief is discussed with the client and any amends agreed based on our past experience. A shortlist of KPIs and their targets are agreed and set, including the time period to achieve.


Research and User Experience (UX)

We carry out behaviour research, customer journey mapping, wireframes, funnel analytics, usability testing, accessibility, design, user testing, user interface design and customer experience sessions.


Design and code

A design wireframe is finalised and our coders (trained in PHP, Javascript, SQL, HTML and Java) will code up the site and decide on the best CMS required, whether it is 3rd party (e.g. WordPress) or our own JCMS.


UX testing

A ‘staging’ site is built first, and a series of design variations are user tested to understand where KPIs can be maximised based on traffic analytics data.


Approval and launch

The final design is checked with the client, domain and hosting are set up, and the staging site is deployed to live. An analytics ‘dashboard’ is set up to monitor the website’s performance and report KPIs to the client on a regular basis.


Continual learning and optimising

The most important part of the process, the ongoing data analysis of the site against KPIs and adjustments tested to improve performance.


What people say about us.

“An excellent result – a big thank you to all at Jam!”

– Craig Wilson,
MD – Colourwash

“Matthew’s results were strong almost doubling site conversions via AB testing.”

– Nick Viney
Vice President, McAfee

Marc Bourrigan

“Jam Communications was appointed our digital marketer in August last year. The progress since has been nothing short of spectacular. Overall sales have doubled in 12 months.”

– Marc Bourrigan
Director, Propress Australia Pty Ltd

“If you really want to grow your online business you have got to talk to Jam. “

– Jerry Healy
Group Marketing Director, Character PLC


The ultimate measure of us is our revenue growths.

Some stats?

Minimum growth achieved in revenue

Websites launched


+95% growth in revenue for Propress Australia from FY21 to FY22. CPA reduction of 32% and +30% revenue growth from FY22 to FY23. +63% growth in revenue for Propress UK from FY21 to FY22, and CPA reduced by -41%.


+60% growth in revenue for the EMEA region for McAfee/Intel, 100% growth in the conversion rate from CRO, and SEO work delivering ranking #3 for ‘antivirus software’ and #1 for ‘virus protection’.


50% increase in organic traffic to the Character website, and a 20% uplift in conversion rate to purchase.


+200% growth in sales for Haygain, and doubling of purchase conversion rate.


+300% sales uplift from new ecommerce website launch for Lexmark.

Contact us

Contact us today
to see how we can grow your digital business.